Joanna Bear
General Manager, Surf & Sand Resort Laguna Beach
Joanna Bear joined JC Resorts in 2003 on the Rooms Operations team at Surf & Sand Resort Laguna Beach, & became General Manager in 2010. In her role, she is responsible for all resort operations, financial performance, recruiting & retention, property programming (including outlets, food & beverage, retail, and spa), banquets & catering, commercial strategy, guest experience, & employee culture.
Joanna graduated from Arizona State University with a Bachelor of Arts – Business Degree. Soon after, she began her career in hospitality at the Buttes, a Carefree Resort in Tempe, AZ. While there, she managed the property through the transition from Carefree to a Wyndham hotel. After, she helped open Copperwynd Resort & Club, where she built the property team, installed the property management system, & created all employee SOPs.
Joanna has had a seat on the executive team for the Board of Directors of Visit Laguna Beach since 2013, & has served as Vice Chair & Chairman of the Board. She also sat on the Government Affairs Counsel for Laguna Beach, & continues to have an active advisory role to city leaders.